Your Privacy Matters
This Privacy Policy explains how Nurtura collects, uses, and protects your information when you use our AI companion service.
Last updated: July 30, 2025
1. Information We Collect
Information You Provide
- Account information (name, email address)
- Care-related information you share with Nurtura
- Messages and interactions with our AI companion
- Feedback and support communications
Automatically Collected Information
- Device information and browser type
- Usage patterns and interaction data
- IP address and general location data
- Cookies and similar tracking technologies
2. How We Use Your Information
- To provide and improve our AI companion services
- To personalize your care support experience
- To communicate with you about your account and our services
- To ensure the security and integrity of our platform
- To comply with legal obligations
3. Information Sharing
Our Commitment
We will never sell your personal information. Your care data is sensitive and private, and we treat it with the utmost respect.
We may share information only in these limited circumstances:
- With your explicit consent
- With service providers who help us operate our platform (under strict confidentiality agreements)
- When required by law or to protect safety
- In connection with a business transfer (with continued privacy protection)
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Limited access to personal information on a need-to-know basis
- Secure data centers with physical and digital protections
5. Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate information
- Delete your account and associated data
- Opt out of certain data processing activities
- Data portability (receive your data in a portable format)
6. International Users
Nurtura may be accessed from various countries. We comply with applicable privacy laws including GDPR for European users and similar regulations globally. Data may be processed in countries with different privacy laws, but we maintain consistent protection standards.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Your continued use of Nurtura after changes become effective constitutes acceptance of the new policy.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us.
Please use our contact form to get in touch with us.